Terms and conditions

 

The conditions relating to the sale adopted by Uccello Blu Shop Sas of Oquinarena Eric Rene & C. in the commercial relationships with its customers are indicated below.

 

Payments

The prices shown are valid only for Italy and include VAT, containers, packaging.

 

The contribution to delivery costs is 6,00 euros for delivery via Express Courier ITALY.

The following conditions are applied to shipping: exclusively for orders starting from 150,00 euros, shipping costs will be entirely free or rather charged to Uccello Blu Shop Sas of Oquinarena Eric Rene & C.

 

Payment can be made:

online using your PayPal account or your Credit Card

  1. with PayPal by entering your e-mail address and password associated with your PayPal account;
  2. by Credit Card inserting the data related to your credit card.

 

  1. PayPal is one of the safest and most used payment systems in the world: the platform adheres to the international PCI-DSS compliance standards (Payment Card Industry Data Security Standards), adopted by those who acquire, save, process or transmit cardholder informations. All data relating to the cards are kept, transmitted and processed by PayPal and not by the seller.

 

Billing

The subjects who are obliged to request an invoice must make a request at the time of ordering, communicating the VAT number, by writing to the email address: info@uccello-blu.com

 

 

Shipping: costs and times

 

Italy

In Italy the contribution to delivery costs is 6,00 euros for delivery via Express Courier ITALY. For orders starting from € 150,00 the shipping costs will be entirely free or rather charged to Uccello Blu Shop Sas of Oquinarena Eric Rene & C. Deliveries can take place over a period of time ranging from 2 to 3 working days.

Europe

In Europe, the shipping cost is 25,00 euros and takes place by a trusted European Express Courier. Deliveries can take place over a period of time ranging from 4 to 5 working days.

 

Shipment

Uccello Blu Shop Sas of Oquinarena Eric Rene & C. makes deliveries all over the country through a trusted courier.

Shipments are made from Monday to Friday, except for holidays. In particular, orders received after 10:00 am will be sent the following day. It is also specified that orders placed after 10:00 am on Friday will be sent the following Monday.

 

Information regarding the shipping address

The home delivery of the products of Uccello Blu Shop Sas of Oquinarena Eric Rene & C takes place at the shipping address indicated when completing the online order.

In case you want to send the products to an address other than the billing one (for example if you want to make a gift to another receiver) you must specify the additional address through the specific button “Add a new delivery address”.

Receiving eventually damaged products

If, at the time of delivery, the package appears to be broken and/or there are obvious signs of tampering, we suggest you accept the goods indicating on the delivery note of the Courier the wording “accepted subject to verification of the content”.

Once the package has been opened, if you check for an actual break of one or more items in it, contact us by e-mail at info@uccello-blu.com and/or at the telephone number (0039) 01841894646 indicating to us the number of order and attaching a photo of the damaged product.
At this point you will decide whether to be reimbursed for the damaged product or receive, at our expense, a product equivalent to the damaged one.

 

 

Withdrawal

Below are the conditions relating to the right of withdrawal that customers, under the Legislative Decree 206/2005, can exercise, without any penalty, within fourteen (14) working days from the day on which they received the products purchased on our site.

To exercise this right in practice, it is sufficient to return, within the aforesaid fourteen working days, the goods received, by post or courier (NB: for the expiration of the term the goods are returned when they are delivered to the post office or to the shipper as per ex article 67 paragraph 1 of the Consumer Code).

 

The address to which the goods are sent back is as follows:

Uccello Blu Shop Sas di Oquinarena Eric Rene & C.

Via Vittorio Veneto, 13

18039 – Ventimiglia (IM)

ITALY

 

Naturally, the substantial integrity of the delivered product is necessary to exercise this right. Uccello Blu Shop Sas of Oquinarena Eric Rene & C. will then refund the amount paid in the shortest possible time and in any case within fourteen days from the date on which it became aware of the right of withdrawal.

 

Complaints

For any report, complaint or request for information you can write to us at info@uccello-blu.com and/or contact us by phone at (0039) 01841894646.

 

Protection of minors

Persons under the age of 18 are not permitted to submit orders via the online order form.